Position: Stellent Consultant
Location: Minneapolis, MN
Duration: 3+ Months
Interview: Must be local to MN due to required in-person interview
Skills: Stellent, UCM, Oracle,
Scripting (Perl, ASP, VBScript), Global Enterprise Applications, UNIX, Linux, Microsoft, SQL Server, Peoplesoft
One of my clients in Minneapolis, MN is looking for a Stellent Consultant for a 3+ month project. This candidate should have a wide breadth of Stellent/UCM support skills along with technical skills to bridge the support and project gaps between infrastructure, IT application development staffs and corporate IT support teams.
Responsibilities:
· Provide Level 2 Application Hosting & Production Control to
current Stellent/UCM environment based in Geneva
· Provide logistical operations including Oracle Instance
support, release management (test/prod/dr), Stellent/UCM Console support, access rights to current workflows, as well as monitor/coordinate with the IT team (ITSB) for the application components (servers, database, etc)
· Provide software maintenance including manage license &
support entitlements on behalf of business units, coordinate with purchasing group, provide recommendations pertaining to software maintenance, upgrades, enhancements (by partnering with ITSB, Oracle and Oracle partners)
· Provide hardware maintenance including coordinating with ITSB
and providing recommendations pertaining to hardware upgrades, enhancements, etc (be partnering with ITSB, Oracle and Oracle partners)
· Provide 24 hr Access via pager rotation
· Provide Level 2 Application Customization maintenance to current Stellent/UCM environment
· Provide ongoing support and maintenance of existing
customizations by resolving errors or flaws in the original logic or functionality of the customizations and make necessary modifications to accommodate minor changes in business processes
· Evaluate, propose and recommend technology solution alternatives
· Troubleshoot complex issues and choose best solutions and courses of action
· Research problems & solutions independently using multiple subject matter experts
· Make independent decisions regarding on-the-spot operational and application corrections, workloads and operations within
standardized practices and procedures
· Make recommendations regarding procedures, project scope, deadlines, budgets and new technology initiatives
· Work as an IT liaison with various vendors and internal support teams
· Identify requirements, manage project scope and coordinate for justifiable solutions
· Stay current on industry trends and developments
Skills:
· 5+ years professional experience in supporting complex Stellent/UCM environments
· 5+ years professional experience in supporting complex global enterprise applications
· 5+ years professional experience in enterprise application installations, upgrades, system copies/client refreshes, performance tuning, security setup, application patching, backup and restore functions
· Knowledge of network infrastructure technologies
· Knowledge of multiple operating systems, such as UNIX/Linux &
Microsoft Server OS's
· Willingness and ability to provide off hours support and
participate in on call rotation for 24x7x365 coverage
· Ability to apply multiple technologies to business problems
(enterprise design)
· Ability and past experience producing technical documentation
Preferred:
· Experience with any of the following applications: Hyperion
Financials, TRIM, Oracle Web Content Management, Hivedome ITAS, Microsoft IIS, IBM WebSphere, CA Unicenter Autosys job scheduler, and
PeopleSoft
· 2+ year(s) experience with scripting languages such as MS VB, ASP, Perl or VBScript
· Knowledge of database technologies such as Oracle and SQL server
· Previous successful application support experience
· Crisis Management experience
· Consultative approach to problem solving, someone who is routinely the application technical "go-to" person
· Experience in technical architecture/infrastructure design & documentation of such design
· Previous experience with multiple remote location support (global corporation)
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